For Melbourne businesses with 10 to 40 staff
Helpdesk, cybersecurity, backups and Microsoft 365 looked after by one local team, for one predictable monthly cost. No lock-in contract.
The questions business owners actually ask us, and what we do about them.
| What you are dealing with | What Prismera does |
|---|---|
| One place for IT | Helpdesk, cybersecurity, backups, patching and Microsoft 365 sit with one local team, on one monthly invoice. No juggling three suppliers. |
| I have got three new employees. What do I do? | We set each new starter up in a day: laptop, Microsoft 365 licence, email, file access and the right permissions, ready before they walk in. |
| Am I going to get hacked? | We lock down email, identity and devices, patch everything, back up daily and watch it around the clock, so the common ways in are closed. |
Free, no obligation, 30 minutes
A senior engineer reviews your setup and gives you a one-page report in plain English. You will know what to fix first, and what you do not need to buy.
Book a Free Health CheckEverything a 10 to 40 seat business needs to keep its people working and its data safe, for one predictable monthly cost.
Are your people losing hours to IT problems?
A helpdesk that answers during business hours while we monitor, patch and maintain your systems in the background, so most problems are fixed before your team notices them.
Could a single email cost you the business?
Essential Eight aligned protection across email, identity and devices, plus a plain-English report you can hand to your insurer or your biggest client.
If ransomware hit tomorrow, how much would you lose?
Backups that run daily, restores that we test, and a written recovery plan, so you know exactly what happens and how long it takes to get back to work.
How long does it take to set up a new starter?
Microsoft 365 administration, migration and onboarding handled in a day, with licences, mailboxes, devices and permissions set up for you.
Free, no obligation, 30 minutes
A senior engineer reviews your setup and you get a one-page report in plain English. No pitch, no pressure, and it is yours to keep whether or not you work with us.
Sample findings report
Every customer environment runs on our own platform, isolated and monitored by our Melbourne team. Your data at rest never leaves Australia, and no offshore team handles it.
Explore the PlatformWhy Prismera exists
Prismera was founded in Melbourne in 2026 by a technologist with 18 years in enterprise security and identity access management architecture. No layers of account managers, no offshore helpdesk. It is a local team you can call.
About the FounderStraightforward per-user pricing. No surprises. Every plan includes onboarding, migration support, and access to our Australian help desk.
Simple per-user pricing, from $99 per user per month. See the full pricing page.
10 to 19 seats • Core IT support and security
20 to 40 seats • Full security stack, backup and recovery
Reach out and we will quote for your environment.
We take ownership of your technology: monitoring, maintenance, patching, helpdesk, backups and security, for a predictable monthly fee. You get the kind of IT cover a big company has, without hiring an in-house team. See our services for the full picture.
Plans start at $99 per user per month and scale with your business. Every plan includes onboarding, migration support and access to our Australian help desk, with no lock-in contracts. See our pricing or book a free health check for a tailored quote.
Yes. Your data at rest never leaves Australia, it is stored in Australian data centres, and no offshore team handles it. Everything is operated by our Melbourne-based team. Details are on the platform page.
No. We work month to month and we earn your business every month. You can read exactly what we commit to in writing before you sign anything.
Getting started is simple.
Book a no-cost, no-obligation health check and tell us what you are dealing with.
We assess your environment and put together a plain-English plan that fits your budget.
Prismera looks after your technology while you focus on running your business.
Prismera