Simple, per-user pricing

Transparent managed IT and cybersecurity, priced per user per month. No hidden fees, no lock-in contracts.

One predictable rate per user

Per-user pricing keeps your IT budget simple. Every plan is priced per user per month, so the cost tracks your team and never surprises you.

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Pay per user, not per device

One rate covers each person's managed devices, email, security stack and support. No separate line items for devices, services or add-ons.

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Scales with your team

Add a person and the monthly cost grows by one predictable per-user rate. Trim headcount and the cost follows. No renegotiation, no surprises.

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Everything included

Onboarding, migration support and access to our Australian help desk are part of every plan, with minimums from 10 seats on Starter and 20 on Business.

Plans that scale with you

Every plan includes onboarding, migration support, and access to our Australian help desk. Prices are in AUD per user per month, excluding GST.

Starter

$99/user/mo

10 to 19 seats • Core IT support and security

  • Email Management & Security
  • Basic Security Stack
  • Phone Support (business hours)
  • Remote Assistance
  • Monthly Health Reports
Start with a Health Check

Enterprise

Looking for more?

Reach out and we will quote for your environment.

  • Named escalation to the founder
  • Custom requirements
  • 24/7 Monitoring & Alerting
  • Complimentary vCIO
  • Written service commitments
Reach Out

Minimum user counts apply per tier. Not sure which plan fits? Book a free IT health check and we will recommend the right starting point.

Included in every plan

The platform and the people behind it come as standard. Every plan is operated end to end by our Melbourne-based team.

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Onboarding & Migration

We handle setup and migration support as part of every plan, so your team lands on the platform without downtime or confusion.

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Australian Help Desk

Access to our Melbourne-based help desk during business hours, with a real team that knows your environment.

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24/7 Monitoring & Alerting

Continuous monitoring and alerting across your environment, with fast response when something looks wrong.

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Patch Management

Automated patching keeps operating systems and applications current against known vulnerabilities.

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Monthly Health Reports

A clear monthly report on your environment's health and security posture, plus what we did about it.

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No Lock-In Contracts

Simple month-to-month terms and no hidden fees. We earn your business every month.

Pricing Questions

How does per-user pricing work?

You pay a fixed rate per user per month, and that rate covers the person's managed devices, email, security stack and support. There are no separate line items for devices, services or add-ons, so the monthly cost is predictable and easy to budget for.

What is the minimum number of users?

Starter plans start at 10 seats and Business plans at 20. If your team is smaller or larger than those bands, contact us and we will quote something that fits.

What does managed IT cost for a 20 person business?

Our rates run from $99 to $250 per user per month, depending on the level of support and security you need. At 20 seats that works out at roughly $2,000 to $5,000 per month. Because it is per user, the number only moves when your headcount does, and a free health check gives you an exact figure for your environment.

What is included in the per-user rate?

Every plan includes onboarding, migration support and access to our Australian help desk. Each tier adds more, from the full security stack and backup and recovery on Business, through to named escalation and written service commitments on Enterprise. See the plan cards above for the full breakdown, or read exactly what we commit to in writing.

Are there setup fees or lock-in contracts?

No setup fees and no lock-in contracts. Pricing is month to month, and we will always tell you what you are paying for and why.

What happens as my team grows?

Your cost grows by one predictable per-user rate per person. When you outgrow your current tier, we will help you move up smoothly, no renegotiation surprises.

How do I get an exact quote?

Book a free IT health check and we will assess your environment, size the right plan, and give you a tailored quote with no obligation. See the health check page to get started.

Not sure which plan fits?

Book a free IT health check and we will show you where your business stands, then recommend the right plan.

Book Your Free Health Check